Refund and Cancellation Policy
- Users are allowed a period of two (2) hours to flag any consultation as inadequate, and request for a refund. No refund requests shall be considered thereafter.
Users can request a refund by contacting online chat support: https://unccn.in/contact-unccn/ - If you cancel an order before visit to clinic or online consultation or if you refuse doctor/consultant/therapist , a cancellation service charge will be deducted and the balance amount will be refunded within 14 business days from the date of cancellation request.
- If you cancel an order due to a long waiting period or non-availability of doctor/consultant/therapist , the entire payment would be refunded back to the customer within 14 business days from the date of cancellation request.